Application Support Services

We just not help our client to run the business applications; "We help our customer to RUN BETTER"

Reduce your application maintenance costs while continuously optimizing and innovating. Get aligned with out "RUN BETTER" strategy. Collaborate with us and work with a team who are sharply focused on making your IT applications management more cost-effective with reduced TCO.

Arrowhead designed a proven application support service to derive value to our customer not just maintaining their application as-is. Our Framework and road map to application services will engage and drive our client to achieve increased return of investments through continuous service innovations in every level.

Our ASS will help customer to stay focus on business innovations while we derive the benefits from IT investments through service innovations. Below are some of the benefits our client enjoyed working with arrowhead in partnership.

  • Cost Saving - ~ 20%
    • Leverage Offshore effectively (80:20)
    • YOY Savings
    • Service Innovations
    • Improved system stability
  • Improved Operational Efficiencies
    • Well defined process and methodology
    • Cross skill developments
    • Continuous improvement of service delivery
  • Reduced Managed Overhead
    • Transfer of Ownership and Risk to vendor
    • Client can focus on business strategy while we are supporting
    • Reduced cost of internal Resource management
  • Effective Service Management
    • Collaborative solution delivery
    • Performance based Payment
    • Well defined services and matrices
  • Reduced Organizational Risk
    • Elimination of key resource management
    • Time availability of overlap leveraging offshore
    • Maintenance of the IT system during non business hours

Arrowhead Engagement Models

Arrowhead will partner with client in various engagement models to runtheir business IT Better. Some of our proven engagement models which enable flexibility in working together are